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News Brandy Favilla is currently the Community Engagement Manager at New Horizons of Minnesota ( In this position, she helps people define and build their careers through educational events. Brandy focuses on networking with members of the Information Technology community to form partnerships in education. She strives to maintain New Horizons’ reputation as a high-quality learning center throughout the Twin Cities and beyond. Some of her accomplishments include chairing the committee for both the TechFuse and MindSurf Conferences hosted by New Horizons, co-chairing Twin Cities Code Camp and Twin Cities SharePoint Camp, Co-host of the Twin Cities Developers Guild, VP of PR for TechMasters (, Communications Chair of PACT (, Programs chair for IAMCP, President of the Business Intelligence User Group ( and actively participating in the SharePoint User Group ( *the thoughts and opinions in this blog are my own and do not reflect the opinions of New Horizons of Minnesota
Twin Cities IT and Developer Events Postings by Brandy Favilla

itSMF Minnesota presents a MOF 4.0 Webinar Event

Thursday, January 29, 2009 
12:00-1:00 pm CST

Topic Overview:
Please join is for an enlightening webinar highlighting an important and economical IT Service Management choice available to all concerned about their IT Service Management journey:  Microsoft Operations Framework (MOF) 4.0!

What is MOF? MOF 4.0 is not just another version of other best practice frameworks. It is a collection of best practices, principles, and models that offer guidance to IT organizations for managing their IT services. MOF 4.0 was built on the data and wisdom of Microsoft® users, customers, partners, and internal IT and research groups. Applied, MOF organizes operational IT management in such a way that the businesses can rely on high service availability, based on the reliability and control of the IT systems.

MOF 4.0 is backward-compatible with all previous versions of MOF, and it supports the integration of any policies, tasks, or activities based on other frameworks (such as ITIL, COBIT, and ISO 20000). For individuals seeking certification, MOF 4.0 education now comes with a certified EXIN MOF 4.0 Foundation exam from accredited trainers. 

Many companies hit road blocks or simply have difficulty making their ITSM practices “real.” MOF 4.0 was created to provide a clear and easy path in any new or existing ITSM approach without a lot of investment up-front. Its prescriptive guidance is low risk and provides positive benefits that may be small, incremental, or big, depending on your approach.
Jerry Dyer 
Senior Program Manager
Microsoft Operations Framework
Solution Accelerators | Microsoft Corporation
This event is web-based. Those who register will receive log-in information in their confirmation email.
Vendor Host: EXIN (Exam Institute for Information Science)

EXIN is a global, independent IT examination provider. It's EXIN's mission to improve the quality of the IT sector, the IT professionals and the IT users, by means of independent testing and certification.
The MOF 4.0 informational presentation will begin promptly at 12:00 pm CST. We encourage you to log-in a few minutes beforehand to check all your systems. The presentation will run approximately 45 minutes with a 15 minute question and answer period following.

This is a free event for both members and nonmembers of itSMF of unlimited capacity. You are encouraged to share details of this event with others you know who may benefit from knowing about this ITSM framework. 

Posted on Tuesday, January 13, 2009 7:09 PM Twin Cities IT and Developer Events | Back to top

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