D'Arcy from Winnipeg
Solution Architecture, Business & Entrepreneurship, Microsoft, and Adoption

It works on my version of Outlook...

Wednesday, August 29, 2007 2:33 PM

Part of a side-contract I'm working on right now deals with sending out emails from an ASP app in HTML format. The client was reporting that for some of the emails, there was some odd formatting (titles weren't lining up properly, etc.)

Looking at the examples she sent in GMail, I could see the issue. But when I was doing my testing, reviewing the emails in Outlook 2007, everything seemed fine...oddly enough, so did the examples she sent me (I check my GMail account when away from my laptop).

I double checked the copies I left on GMail, and wouldn't you know it: my test emails had the same formatting issues...but ONLY in GMail, not in Outlook 2007.

The issue it seems is that Outlook 2007 uses the Word 2007 formatter under the hood, NOT the IE formatter like past versions of Outlook have.

So what does this mean? It means that if you're going to be relying on rich emails going out, you may need to test the formatting out on more than just browsers.


# re: It works on my version of Outlook...

FYI: GMail totally rewrites your html on the fly to handle embedded links, images and other such things, this is so people won't be able to hack the application, all new web based email providers do this. Outlooks has its issues as well, try forwarding a styled email and watch how that pretty, pretty goes to crappy, crappy in most instances. 8/29/2007 7:07 PM | William

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