Book Notes from 'Scrum Doing Twice the Work in Half the Time' By Jeff Sutherland
Happiness
- People want to be happy
- Thomas Jefferson -
- Pursuits do seem to be what
make us happy
- Mountain climbers seem unable
to stop themselves - challenging peak after peak, seeking joy in pursuit
of the next summit.
- Most cultures are not set up
to reward or encourage that specific type of happiness.
- Book - Happier by Ben-Shahar
- 'we are not rewarded for
enjoying the journey itself but for the successful completion of a
journey.
- Society rewards results, not
processes - arrivals not journeys
- The importance of happiness
really hit me when I was setting up my first scrum
- I realized that I had to
address the team's emotional state as well as its mental state.
- True greatness is deeply
rooted in joy. - to be joyful is the first step to success.
- Empowering people would never
work in their world view.
- Going to lay out how
important happiness is to your bottom line, and how to capture, measure
and apply it.
Happiness is Success
- Research is clear -happy
people do better.
- Happiness leads to success in
nearly every domain of our lives.
- Study after study shows that
happiness preceded important outcomes and indicators of thriving.
- Even just a little bit of
happiness leads to markedly better outcomes.
- Even a small gesture can have
a great impact.
- What scrum is focused on is
taking those small things and systematically building them up into a
scaffolding for success.
- With my team - I want social
aspect to move directly with performance.
Quantifying Happiness
- Toyota - Taiichi Ohno crusade
to eliminate waste.
- That goal led him to the
idea of continuous improvement
- Constantly examine processes
to improve
- Just as work is broken down
into manageable chunks and time needs to be broken down into manageable
pieces -
- Improvement needs to be
sliced into a step at a time.
- Sprint Retrospective.
- Sit down and think about
what went right,
- What could have gone better.
- What can be made better in
the next sprint.
- The retrospective meeting is
the 'check' part of Demings
- Plan, do , check, act cycle
- At the end of each sprint
each person asks these questions.
- On a scale of 1 to 5 : how
do you feel about your role in the company
- On the same scale : how do
you feel about the company as a whole.
- Why do you feel that way
- What one thing would make
you happier in the next sprint.
- The method exposes what is
important to each team member and what they think is most important for
the company.
- We tripled productivity
simply by asking what would make people happier.
- A drop in happiness preceded
a drop in velocity or productivity by weeks.
Make Everything Visible
- What are the things that
actually make people happy?
- They're the same things that
make great teams
- One element of scrum that's
often a prelude to achieving those - transparency.
- The idea that there is no
secret cabal, no hidden agendas, nothing behind the curtain
- Scrum - anyone can go to any
meeting
- Everyone will know
everything.
- I'm not interested in
individual performance - team performance.
- Use transparency to focus on
improving the team.
- In Scrum - everything is
visible.
- 'if you can't trust the
people you are hiring to be on board with what you're doing, you're hiring
the wrong people, and you've set up a system that has failure built in.
- Every scrum team across the
planet - has a scrum board
- There are three tasks status
levels
- A team can self-organize to
defeat problems that become obvious once everything is transparent
Deliver Happiness
- CEO - Tony Hsieh - Zappos :
wrote a book about it 'Delivering Happiness'
- Based on creating 'wow'
moments for customers.
- Another way that Zappos
keeps people happy is by giving employees a chance to learn and grow.
- On teams, people want to grow
- they want to get better at what they're doing and find what else they
can get better at.
- The idea is that mastering
work motivates people.
- That is what Zappos wants
- I want people that love
coming to work. It’s a change in mind-set
- From working for a company
to working with my company.
- Imagine a company that
everyone thinks of as my company.
- Where every day is a chance
to get better, to do something better, to learn something new.
- Scrum provides a structure
for the whole organization to head toward a common goal.
- Its pillars are
- Transparency
- Teamwork
- Collaboration