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Gary Pronych 1 Part .NET Developer, 2 Parts Personal Developer; 100% Canadian
For those of you using Gmail and the integrated Gmail chat client you could be affected by this bug if access to the Google talk server is blocked by a firewall or another method.

The past 2 weeks I noticed that Gmail is using 100% of one of my processors when I am at the office.
Access to the Google talk servers is blocked at our firewall so my Gmail integrated chat client is disabled when in Gmail, at least that is what Gmail tells me.
See the attached picture on the right.

However, when the integrated chat is expanded (+) it uses 100% of one processor even though it reads 'chat is disabled'.
If I collapse the chat module (-) this problem goes away, processor usage goes to normal levels.

I assume the Gmail chat client is unneccessarily trying to connect to the chat server even though the client is 'disabled'.
Fail!

I have posted this bug on Google forums and I will update this post once I have been notified this has been resolved.
http://www.google.com/support/forum/p/gmail/thread?tid=4ba2c7660e1a21d6&hl=en

For now, if your chat client is disabled, collapse the feature or else you will be running with one less processor.

 

Gmail Chat Disabled

*Gmail integrated chat client expanded
I have confirmed this a problem with
- FireFox 3.5.2
- Chrome 2.0.172.43

Gary Pronych Posted on Friday, September 4, 2009 11:15 AM Perspective , Musings , IT Pro , Tools | Back to top


Comments on this post: Gmail Chat Bug: Excessive CPU Usage when Chat is blocked

# re: Gmail Chat Bug: Excessive CPU Usage when Chat is blocked
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Awesome! Thanks for the tip, that was bugging me =)
Left by kfish on Sep 13, 2009 10:27 PM

# re: Gmail Chat Bug: Excessive CPU Usage when Chat is blocked
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Thank you. Simple tip but it works!
Left by AH on Nov 18, 2009 7:57 AM

# re: Gmail Chat Bug: Excessive CPU Usage when Chat is blocked
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Hello,

Thank you for this tip.
I had the exact same problem.
For days I noticed the CPU usage, identified Firefox, then Google tabs then Gmail tab and finally Gmail Chat.

a+, =)
-=Clement=-

Configuration :
Windows XP Pro SP3
Firefox v3.6
Left by clementratel on Jan 26, 2010 5:20 AM

# re: Gmail Chat Bug: Excessive CPU Usage when Chat is blocked
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