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Scott Kuhl Warning: I may have no idea what I am talking about!

I am a Netflix customer and I am not happy about this whole situation.  If you don't already know.  Netflix sends you older movies in your list and slows down their DVD turnaround process for customers who are getting too many DVDs per month.  This is a horrible thing to do to customers.

This post shows a potential way around the problem.

(I noticed a while ago that is seemed to be taking longer to get my DVDs from Netflix.  But we also had a change to our postal route, so I figured it was the post office not Netflix.)

This proves to me that Netflix is not any better than Blockbuster.  Their both just companies trying to maximize profits.  Don't be loyal to a company because you think they are good (aka Google).  Be loyal to a company because they provide you the best service or good you are looking for.

Posted on Friday, February 17, 2006 10:54 AM Rants | Back to top


Comments on this post: Netflix Throttling and How to Beat It

# re: Netflix Throttling and How to Beat It
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Here's what I do to combat Netflix's throttling. I tend to return all 3 movies the next day after they arrive (after they're backed up of course). Then after about two months and the shipments slow down, I cancel it and order it in my wifes name using her credit card #. Then have it shipped to my work. Rinse/Repeat. This could also be done switching to blockbuster as well.
Left by Bill Bixby on Feb 22, 2006 9:32 AM

# re: Netflix Throttling and How to Beat It
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Here's what I do to combat Netflix's throttling. I tend to return all 3 movies the next day after they arrive (after they're backed up of course). Then after about two months and the shipments slow down, I cancel it and order it in my wifes name using her credit card #. Then have it shipped to my work. Rinse/Repeat. This could also be done switching to blockbuster as well.
Left by Bill Bixby on Feb 22, 2006 9:47 AM

# re: Netflix Throttling and How to Beat It
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Does anyone know if Blockbuster also does this?
Left by Scott Kuhl on Feb 22, 2006 1:04 PM

# re: Netflix Throttling and How to Beat It
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I wish there was a way for a single guy with
only a PO box address to do this - because
you are sooo right - when I quit and joined a
while later, the service was good again, but
only for a month or 2.
Left by mark on Mar 01, 2006 5:16 PM

# re: Netflix Throttling and How to Beat It
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I had same problem with Netflix I now use Blockbuster, which has a $9.99 offer if you go through this website:

http://xbox360s.freepay.com/?r=29899665
Left by MoeJoe on May 12, 2006 10:59 AM

# re: Netflix Throttling and How to Beat It
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Broken TRUST is what ultimately will end Netflix. Here’s why:
I can accept that such a company might not have every disc available in every location every day. As a customer, I understand and can wait. I’ll trust they’re being straight with me and cut them slack.
However, it is disingenuous to report that a locally unavailable movie must be shipped from another location THE NEXT DAY. There is no reason it couldn’t be shipped THAT day. Combine the one day delay for shipping from the distant location, extra travel time, plus no weekend service and you’ll wait a week for your movie. This is throttling plain and simple. A cheap trick. If Netflix had good will towards you as a customer it would simply locally ship the next choice in your queue the day you originally requested it.
Once you figure out their disingenuous strategy in one part of your dealings with Netflix, you can’t TRUST any part of their operation. Netflix smoothes over its fundamentally bad relationship with its customers with cheap prices. You might classify it as an abusive co-dependent relationship.
As soon as another company or technology comes along that doesn’t treat its customers neurotically, Netflix will go out of business. When customers are handled in underhanded ways, they GET IT. They’ll bolt at the first chance.
Left by Steve on Mar 05, 2008 11:04 PM

# re: Netflix Throttling and How to Beat It
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Trouble is, Netflix still has more movies than any of my local stores (which are folding faster than Superman on laundry day) so while I do get throttled and while I do hate them for it, I'm boned. Can't find those movies anywhere else.
Left by gern on Dec 03, 2008 4:27 PM

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