I am a Netflix customer and I am not happy about this whole situation. If you don't already know. Netflix sends you older movies in your list and slows down their DVD turnaround process for customers who are getting too many DVDs per month. This is a horrible thing to do to customers.
This post shows a potential way around the problem.
(I noticed a while ago that is seemed to be taking longer to get my DVDs from Netflix. But we also had a change to our postal route, so I figured it was the post office not Netflix.)
This proves to me that Netflix is not any better than Blockbuster. Their both just companies trying to maximize profits. Don't be loyal to a company because you think they are good (aka Google). Be loyal to a company because they provide you the best service or good you are looking for.