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Theo Moore Questions... Morphology? Longevity? Incept dates?

I've recently noted a trend on the Mercury Interactive support forums of late. Here's an example:

Jerk: Any1 suggest how 1 could...blah, blah

Responder: I think that's in the KB, have you checked there?

Jerk: You sound like the scum who posts only to recieve reward points....blah, blah

This person had a genuine question, and the responder wasn't trying (I don't think) to be difficult. I myself have responded to such questions with a similar reply, although I do try to give the KB article number to help. The OP decided to resort to name calling, most likely out of embarassment. What kills me about this is that the support forum is a volunteer army; no one is going to help you if you berate those that try. “Did you look in the book?” is a standard question in response to help in any field, if the answer is a little obvious.

I pointed out to the OP above that there was no need to call anyone names, so naturally (out of even more embarassment) I was berated also. I apologized to the forum community for attempting to teach couth to someone needing a reminder, and let it go. However, the experience reminded me of something I've always believed: you have to decide if what you are doing is going to help, or it is more like mud-wrestling a pig.....

Why, oh why does seem to be the porcine solution so often???

Posted on Friday, July 14, 2006 6:28 AM | Back to top


Comments on this post: QTP: Support forums

# re: QTP: Support forums
Requesting Gravatar...
yeah we used to get the same thing over at the InstallShield forums when I was over there all the time.

Some lazy assclown would post a painfully obvious question that could have been answered with even the slightest research into the FAQ or KB and then get very defensive with anyone who pointed him in that direction.

You'll never be able to teach people common sense or courtesy over the internet. If they havent learned it by then (average age in a tech forum like QTP has to be at least 30), they probably arent interested.
Left by Blogus Maximus on Jul 14, 2006 7:28 AM

# re: QTP: Support forums
Requesting Gravatar...
Yeah, yer probably right...sigh...what a shame. Mama raised me bettah...
Left by Theo Moore on Jul 14, 2006 7:38 AM

# re: QTP: Support forums
Requesting Gravatar...
Check point or sync point is not working


Scenario:
Click Test > Settings menu
Select Run tab in Test Settings window.
Enter the timeout in Object Synchronization Timeout text box= 2 second. I have set

Now I am inserting one check point or synchronization point setting timeout as 10 second so object becomes visible.

but QTP is not waiting where i have inserted check point or synchronization point....

it directly through the error...

i think it should work QTP should wait for 10 second where i have inserted check point or synchronization point



NEED HELP

sandip.bhosale@gmail.com


Left by Sandip Bhosale on Mar 02, 2007 2:46 AM

# re: QTP: Support forums
Requesting Gravatar...
I want to create am driver script, Like Winrunner we will use call_close to call tests from driver script.

In QTP can anybody provide me an solution to call qtp main tests.
Left by Dinesh on May 24, 2007 2:55 PM

# re: QTP: Support forums
Requesting Gravatar...
I have problem in running QTP 8.2. When I start recording the test, the taskbar & desktop disappears (Both the process has been killed) I am really frustrated.. Pls Help me.. my mail id is pdhanasekar@gmail.com
any help appriciated..
Left by Dhanaseker on Jul 10, 2007 12:20 PM

# re: QTP: Support forums
Requesting Gravatar...
I am not able to record System.Util.Run for an application through "Start menu" using QTP.

Kindly help me with this
Left by Jitin Khanna on Nov 13, 2007 1:22 AM

# re: QTP: Support forums
Requesting Gravatar...
i am new to Qtp want to take a help from the forum
Left by raj on Nov 27, 2007 2:17 AM

# re: QTP: Support forums
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is QTP support Devcomponents, actully our application has been developing on Devcomponents. I dont know whether it supports by QTP or not?? its very urgent, can anyone help me...regarding this.
Left by subbu on Dec 12, 2007 9:57 AM

# re: QTP: Support forums
Requesting Gravatar...
TRying to install the TE add-in for QTP 8.2 and I keep getting 1317 error cannot cerate folder. Or 1628 error?
Left by Ray on Dec 17, 2007 6:12 PM

# re: QTP: Support forums
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yaa i am searching job on qtp
Left by koteshwarreddy on Jan 03, 2008 6:23 AM

# re: QTP: Support forums
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Hi ,
I'm new learner for QTP. In my application have some 5 tabs. each tab have several sub tabs. I know the flow of my applicayion. Every tab have different functionalities. For ex: Member tab is for Create a member and the Documemnts tab for uploading the documents like... but in this i can edit the member details too... Can i record all the fuctionlities at a single time (or) i should record each functionality for a individula test? i dont do how to do it.... please help me...
Left by seethapathi on Jan 08, 2008 1:47 AM

# re: QTP: Support forums
Requesting Gravatar...
Hi ,
I'm new learner for QTP. In my application have some 5 tabs. each tab have several sub tabs. I know the flow of my applicayion. Every tab have different functionalities. For ex: Member tab is for Create a member and the Documemnts tab for uploading the documents like... but in this i can edit the member details too... Can i record all the fuctionlities at a single time (or) i should record each functionality for a individula test? i dont do how to do it.... please help me...
Left by seethapathi on Jan 08, 2008 1:47 AM

# QTP:"The menu is undefined"
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Hi

i am automating GUI using QTP .During this process i found in a particular case when i try to right-click on tree view there comes a ( popup menu) webelement and after clicking that webelement.It navigates to another page.This happens when i navigate manaually.

I have tried to automate this sequence,but i find that after clicking on the webelement it is not taking me to the intended page.It stops there. It raises an error "The menu is undefined".

while i record the senario i got this script via QTP:

Browser("xyz").Page("xyz").Frame("treeview").Link("lnk").FireEvent "oncontextmenu"
Browser("xyz").Page("xyz").Frame("treeview").WebElement( "Add Child Client").click


Give me a soultion to sove this problem.
Left by Ant on Jan 09, 2008 10:24 AM

# How can i improve the speed of my script Eexecution (Optimised code)
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Can some one help me with some tips on efficient coding standards,Code optimisation etc..
Left by Rakesh on Feb 02, 2008 3:08 AM

# re: QTP: Support forums
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Dear All,
I need a code to read all tags and attributes in XMl tabs and put in Xls.
If any one is having this code, please send it to me srikanthpunuru@gmail.com
Left by srikanth on Feb 07, 2008 4:12 AM

# QTP:How to handle when coordinates are changing
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Hi.
I am getting one problem.When I am recording an action , every time its coordinate is changing.
How to handle this issue?
eg.Window("Process").WinObject("F3 Server 09a00000_2").Click 330,89

on every instance , click 330,89 changes , so script fails.

Thanks
Manish
Left by Manish Sinha on Feb 13, 2008 7:14 AM

# QTP 8.2 does not start after displaying splash screen
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AFter successful installation QTP 8.2 i try to start it through the start->programs hierarchy , when i click on the Quick Test Professional the spalsh screen appears for 5 seconds and after that nothing happens. I am only using the ( Active X , Visual Basic and Web addins).

Please help me out to solve this problem.

Thanks,
Zeeshan
Left by Zeeshan on Apr 08, 2008 9:08 AM

# re: QTP: Support forums
Requesting Gravatar...
Oh how ironic!

A sensible blog entry about asking basic questions without actually looking for an answer first and what do we get?

Several replies asking stupid questions! I guess the irony is lost in translation though.

Thanks, this will help pass my day ;o)
Left by David on Apr 25, 2008 3:43 AM

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